The Pursuit of Happy

Arlington Convention & Visitors Bureau
Social Media Policy

(updated October 2017)

The pages we manage Facebook.com/VisitArlingtonTexas | Twitter @visit_arlington | Instagram @visit_arlington 

Our partnership pages Twitter & Instagram @txchristkindl | Facebook.com/txchristkindl 

Arlington CVB Mission Statement To build and market Arlington, Texas as a premier tourist destination. 

ACVB Social Standards Timeliness We aim to answer your inquiries and concerns in a timely fashion. Please check our current response rate. We are always around 100%! 

Accuracy and Honesty We ensure through multiple channels and steps that our information is accurate. We are the Arlington experts, after all! However, if you see we have reported or included content that includes misinformation, please correct us as soon as possible via private message, preferably. 

Quality We search far and wide and in between for the most well-rounded content to deliver to you about Arlington that will appeal firstly to our visitors and community members. If you have something to share, please feel free to send it to us via direct message to any of our channels. This includes events, photos and fun stuff we haven’t touched on yet. Items that do not qualify for any of Visit Arlington’s pages include: 

  • • non-Arlington CVB led business meetings 
  • • non-Arlington CVB led classes 
  • • non-Arlington CVB educational workshops 
  • • most fundraisers 
  • • pet adoptions 
  • • political rallies 
  • • religious meetings 
  • • membership events 

The Arlington CVB has the right to edit information and/or decline content as a whole. 

User Conduct 

Language & Manners We will reject, delete posts and comments and block users that use profane and inappropriate language and ill manners towards our page admins and other users. 

Off-Topic Comments We may hide off-topic comments and questions at our leisure. Our pages support and promote Arlington tourism and all that will enhance or effect the visitors experience while in Arlington. 

Spam Users that post spam comments will be blocked and deleted without reply. This includes excessive negative posting and trolls. 

Personal Attacks We welcome healthy conversation and critique on our content. However, aggressive personal attacks on our writers, admins, followers or partners on our page will, with no exceptions, be basis for immediate blocking and expulsion from the page. 

Blocking Repeat offenders that use foul language, ill manners and malicious spam will be blocked, no exceptions.