Privacy Policy


Last Updated 5/31/18

Privacy Policy and Consent

The Arlington Convention & Visitors Bureau (CVB) respects the privacy and confidentiality of individuals who visit the CVB web site located at The CVB maintains this Privacy Policy to help you understand the commitment of the CVB to safeguard the privacy of the information you provide to the CVB's website. This Privacy Policy outlines the information which the CVB will collect from you on its website and how the CVB will use that information. We may change this privacy policy from time to time, and changes will reflect first and foremost on this page. When changes are made, we will notify you by email. 

Your Consent

By using the CVB website, you consent to the collection and use of the above-described information by the CVB (and Target Third Parties, in which case, once such Target Third Party is in possession of your information, we cannot control such Target Third Party's use of your information). If you do not agree with the terms and conditions stated in this Privacy Policy, please do not access or use the CVB website.

Collection of Your Personal Information by the CVB
The CVB's mission is to provide you with personalized services and offerings designed to enhance your Arlington experience. To do so effectively, CVB collects the following information:

(a) Personally Identifiable Information. The CVB, through the use of the CVB website, only collects personally identifiable information about you when you voluntarily provide such personally identifiable information to the CVB using the CVB website. If you do not wish your personally identifiable information to be collected, please do not submit it. If you have submitted previously and would like to delete and/or change your previous submission please see section Changing and Deleting Your Personal Information

(b) Information from the use of "cookies". The CVB website employs "cookie" technology. Cookies are small pieces of data stored in files on your computer allowing the CVB website to track your usage as you visit and revisit the CVB website. The use of cookies by the CVB website complies with generally accepted programming standards and practices. Please note that you can choose to block the use of cookies through settings in your web browser, but be advised that certain features of the CVB website may not work properly without them.

Use of Your Information by the CVB

It is the policy of the CVB not to sell, share, transfer, or rent to third parties any information you provide to the CVB, through the use of the CVB website, without your written consent except as required by operation of the law or in compliance with legal authorities; provided, however the CVB may share your personal information with certain third parties ("Target Third Parties") without your written consent in order to further the purpose for which you voluntarily provide the CVB with the information. Additionally, the CVB engages third party information management service providers to help maintain efficient operations. Because such information management service providers may access our systems, such information management service providers may have access to your information. The CVB makes reasonable attempts to protect and preserve the ownership of information maintained about you within the CVB systems and databases by entering into agreements which retain ownership of the information and require these information management service providers to sign confidentiality agreements regarding the information found in our systems. The CVB cannot, however ensure the compliance with these agreements, nor the protection of such information in the hands of parties other than the CVB.

The CVB routinely collects, compiles, and reports statistics and information reflecting the use of the CVB website and information services in order to enhance membership services, advertising services, improve marketing and promotional efforts, analyze CVB website usage, improve the CVB website's content and layout, carry out obligations from agreements between you and the CVB, notify you about changes of services, generate aggregate reports on trends, interests and behavior and enhance service offerings.

The CVB reserves the right to take any action the CVB deems prudent or necessary to safeguard the CVB website and your information in the CVB systems and databases from malicious or unwarranted attack by viruses, hackers, or other miscreants. Contests on

To participate in the contest, listeners may log on to the CVB website to fill out an entry form. Entry form will be on the contest page. The CVB is not responsible for entries not received due to difficulty accessing the internet, service outages or delays, computer difficulties or other technological glitches.

Contest are open to all who are 18 years of age or older. Employees of the CVB, advertising agencies and participating sponsors/promotional partners are ineligible to participate or win.

The CVB does not sell, lease, exchange or disclose your personally identifiable information with third-party, non-affiliated persons other than our sponsors or partners, unless it is required by law or disclosure is necessary to those persons that operate our websites, manage our contests/events and conduct prize fulfillment ("operational providers"). This protects the safety of our visitors, employees or property. The CVB also expects our operational providers to protect your privacy.

The CVB may provide aggregate statistics about our contestants, traffic patterns and related website information to reputable third-party vendors but these statistics will not include personally identifying information.

CVB reserves the right to modify the mechanics and prizes of a contest without prior notice.

CVB will validate and evaluate the number of "likes."  The team has the right to disqualify entries with fake or forced likes. (e.g. using third party "like exchange" applications and creating fake Facebook person and fan pages). All likes must come from legitimate Facebook person pages.

Decisions of CVB management with respect to the contests are final.

Contest winner(s) are chosen at random.

Winner(s) will be contacted by phone and e-mail. If the winner(s) cannot be contacted within 72 hours after the prize is awarded, an alternate winner will be selected.

Odds of winning depend upon the number of eligible entries received.

Payments of all federal, state and local taxes are solely the responsibility of the winner.  Winners may be required to sign an IRS Form W-9 or the equivalent.

The CVB, in its sole discretion, reserves the right to disqualify any person tampering with the entry process, the operation of the CVB website or who is otherwise in violation of the rules. The station further reserves the right to cancel, terminate or modify the contest if it is not capable of completion as planned, including infection by computer virus, bugs, tampering, unauthorized intervention or technical failures of any sort.

Failure to comply with the contest rules may result in a contestant's disqualification, at the sole discretion of the CVB.

The CVB is not responsible for typographical or other errors in the printing, the offering or the administration of the contest or in the announcement of a prize.

Collection and Use of Your Information by Third Parties

Please note that third parties offer goods and services on and through the CVB Website. We assume each such third party has its own internal privacy policy and data collection and usage practices. The CVB does not have any responsibility for their practices. The CVB also partners with third parties that use technologies like cookies to gather information about you while visiting our site. Based on your browsing activities and interests, they are able to provide you specific advertising through internet-based ads. To opt out of these ads, please visit or if located in the European Union or EEA, please visit

Changing and Deleting Your Personal Information

You may request the CVB to change or delete your personal information in CVB systems and databases by submitting a detailed description of the desired action to the following e-mail address:

Please note that after the CVB processes a change or deletes your personal information from active CVB systems and databases, it is possible that non-active residual copies of your information may still exist in CVB systems and on archive or backup media.

EU Privacy Rights

Members of the European Union (EU) and European Economic Area (EEA) have the right to ask us to halt or limit the processing of personal data, as defined by law, so as to not process personal data for marketing purposes. We will inform you always if we intend to use your personal data for such purposes, and moving forward you are always able to exercise your right to inform us at the CVB that you would like to erase all personal data from our Wesbite. To do so, please contact with GRDP as the subject line. 

International Transfers of Information

Information collected in the EEA or European Economic Area or European Union may be transferred, stored or processed by us and our service providers in the United States or countries where data laws may be different than the laws in your country. We will protect your data in accordance with our privacy policy wherever it is processed and the steps will be taken to remain in accordance with current laws.

We will apply your request in accordance with the appropriate country's privacy rights laws. If you would like to exercise your rights to any of the following, please contact to process your request:

  • Right of access: you have the right to access the data you have provided to us.
  • Right of erasure: you have the right to the erasure of personal data we have about you.
  • Right to withdraw consent: you have the right to refuse to provide or withdraw consent of collection of data at any time. 
  • Right to object to processing: you have the right to request that we halt processing of your data and halt sending marketing and promotional communications.
  • Right to rectification: you have the right to require us to correct and personal data collected. 

Electronic Newsletters

We offer free, electronic newsletters, updates and e-mail reminders as a service to our registrants, based upon your voluntary subscription. You will only receive an electronic newsletter if you have requested it (opted-in). We do not share our mailing lists with any third parties, including advertisers or partners unless it is noted upon sign up.

Control of your Password

You are required to control the security of your password. We are not responsible for any damages arising out of the loss or misuse of your passwords. If you have forgotten your password, please go to the appropriate page and enter your e-mail in the appropriate box and resubmit it. Your password will be e-mailed to you shortly thereafter. Note that we will never ask for your password in an unsolicited phone call or e-mail.


We use your personal information to provide you with the features, services, or goods you request. We also use your personal information to notify you about updates, new features, programming and activities that may be of interest.  (We explain below in the next section what our policy is for the collection, use and disclosure of personal information to advertisers.)

We may also use your information for hiring, operational and business purposes, or to find out how we can improve our website via surveys or online tracking mechanisms.   We use aggregate personal information to help us evaluate and modify existing services and features. We also use your personal information to develop new services and features that may be of interest to you.

We will not sell, exchange, rent, lease or otherwise disclose your personal information  to other third party marketers or any such persons that are not associated with the Station as advertisers unless it is necessary to: 1) conform to regulatory and legal requirements or to comply with legal process; 2) to protect the safety and security of our users, employees, or property; 3) to defend the rights of the CVB website or the Station; or 4) to enforce the Terms of Use Agreement.   

It is also necessary that we share your personal information with our operational service providers, the specialists that provide internal marketing support to the CVB and activities in regards to web design, development, hosting and operations including maintenance, management, storage and/or fulfillment of our membership and e-mail clubs, various contests, sweepstakes, services, events and online stores. We use operational service providers to efficiently provide the full range of content, activities and membership services we bring to you, and we request that our operational service providers also protect your privacy and not disclose your personal information to third party marketers that are not associated with the Station or CVB website.  Additionally, such providers are not to use your personal Information for their own marketing or promotional purposes. Non-personal data we collect from you, or data not associated or linked to you or your personal data include: log data, IP address, pixel tags, Google Analytics and Flash LSOs. 

In the event that the assets or stock of the Station, its corporate licensee or parent company(s) are sold or transferred, merged with a different company or entity, restructured, or subject to other fundamental corporate changes, we reserve the right to disclose any and all databases compiled from personal information collected by the Station to such successor. We will seek to obligate the Station's successor to agree to the terms of the Privacy Policy, as it may hereafter be modified, but cannot guarantee that we will be able to do so or that the successor company will comply with this obligation.

We reserve the right to collect personal information using any new technology yet to be developed and to use such technology to provide new services and features to you, as well as for marketing and promotional purposes. Specific information regarding your choice to Opt-in or to Opt-out to such use, or for sharing your personal information with Advertisers, will be provided once the new technology, service, or feature is introduced.


Generally, you may browse this website without providing any personal information.  For certain activities (such as contest and sweepstakes registrations, membership, awards points and loyal listener clubs, music sampling and surveys, news/sports/weather alerts, nominations for civic or Best Teacher/Coach awards, or registration for chat rooms and message boards) the personal information you voluntarily provide may include your first/middle and last name, home address, business address, email address, telephone number, mobile phone/text messaging device number, gender, employer or personal preferences, depending on the activity.

Unless stated otherwise, we do not request contact information for a mobile phone, text messaging or any wireless device that includes a domain name address (such as ".net" or ".com") as part of the contact information. Federal law prohibits the sending of commercial email messages directly to a wireless device that uses a domain name, unless you have first given your affirmative consent. We may inadvertently collect a wireless device number that includes a domain name when you send us an inquiry or register for a contest or membership club. However, we will not knowingly use that contact information for sending commercial email. We reserve the right to respond to user inquiries or requests sent via a wireless device that uses a domain name as such messages are not deemed to be commercial email and therefore, are not regulated by Federal law. However, when "computer to phone" commercial emails are prohibited by law, we may reject your wireless device contact information when such information is submitted for certain Site features or services.  We will attempt to notify you if we will need new contact information.

For specific purposes (such as the purchase of goods and services) we may request a type of confidential personally identifiable information which shall be called "Sensitive Personal Information" and is defined as any individual's: (1) social security number; (2) driver's license number or state identification card number; or (3) account number, credit or debit card number, in combination with any required security code, access code or password that would permit access to an individual's financial account. This Sensitive Personal Information will only be used to implement the specific activity or event it was submitted for. We will not share your Sensitive Personal Information with Advertisers or Partners.

However, more general Personal Information will be used to implement the specific activity or event and will also be used for the marketing of additional events, services and merchandising for this web site and the Station. 


All payments and sales are final, unless the Arlington CVB has made an error in the transaction; the CVB will process the refund within 20 business days from the date of notification of the erroneous transaction.


The use of cookies is an industry standard and they are currently used on most websites, including this website. Cookies are a small text file containing a unique identification number that is transferred from a website to the hard drive of a user's computer so that the website administrator or a third party operational service provider may identify the computer and passively track the user's activities on the website. Image tags work in conjunction with cookies and are small image files that may be located on select pages of our website, or with-in web-based email newsletters that we may send. (Image tags are also called web beacons, web bugs, clear GIFs or single-pixel GIFs.)  Tracking is important because we can better understand what parts of our website are used the most, when to launch new services and how to enhance current offerings. We may share the information we receive from cookies and image tags with third-parties and our Advertisers in aggregate form, which means that such information does not contain specific personal information about any one visitor.

In short, cookies and image tags collect a user's Internet protocols and server information. Such data files allow our website to remember your web browser when you visit our website and are necessary tools for quick and efficient access to membership clubs, awards programs and contests. A cookie will not allow the Site to learn any personal information (such as your real name and email address) or Sensitive Personal Information that you have not otherwise disclosed. Cookies and image tags allow the website to remember important information that will make browsing easier for you to use and helpful in our administration of various activities. We do not use cookies or image tags to collect other personal information or sensitive personal information unless you give us permission to do so.

You can choose to have your computer warn you each time a cookie or image tag is being sent, or you can choose to turn off all such devices.  This is done through your browser.  If you turn cookies off, you may not have access to many features at our Site that make your Internet experience more efficient and enjoyable - like the features mentioned above - and some of our other services will not function properly.


Although persons of all ages may visit our CVB website and participate in activities that do not require the collection of personal information or sensitive personal information, we do not knowingly or intentionally collect Information from children under the age of 13. Except for the limited circumstances listed below, we will automatically reject and delete the registration or entry of any person we believe in good faith to be underage. Any false or fraudulent registration or entry from a minor will be deemed to be ineligible and will disqualify the minor from the receipt of a prize, benefit, or other participation.

Except to meet Federal Communications Commission ("FCC"), or other regulatory and legal purposes, we will not use, store, or disclose any child's personal information to a third party without prior parental consent.

This CVB website has a special section designed for children or may have contests and prizes that could appeal to children. However, we do not knowingly or intentionally collect personal Information from children. If we unintentionally receive personal information from children under the age of 13 in relation to this activity, we will comply with the Children's Online Privacy Protection Act of 1998 ("COPPA") and reject and destroy such correspondence upon knowledge of such collection, except for the limited circumstances above. For more information about COPPA, please see the Federal Trade Commission's website:


We reserve the right to monitor and edit personal information about our users, including information about the use of website activities and services, the contents of users' email and messages for internal purposes, and when necessary, to disclose to law enforcement personnel, and/or the employer and/or Internet Service Provider of a user that is not in compliance with the Terms of Use Agreement or Privacy Policy. We will take such measures if we believe it is necessary to protect the security, integrity, and operations of this website. Without disclosure of personal information about individual users, we may provide aggregate statistics about our users, traffic patterns and related website information to Advertisers, reputable third party vendors or marketing companies. 

This Site licenses third party ad-server software to provide banner advertising on the website. We will place cookies on your computer that collect personal information, monitor your website or Internet usage via this software and such information will be collected, used, and stored in the same manner that other personal information is collected on this Site. The third party software licensor does not have access to your personal information. 

We may share Aggregated data and log data with third parties for industry analysis, demographic profiling or other purposes. 

Your Questions and Concerns

If you have questions or concerns about this Privacy Policy or any of the CVB's use of your information, please contact the Arlington CVB at the following e-mail address:

Changes to this Privacy Policy

On occasion the CVB may amend or change this Privacy Policy by updating or revising this posting, with the revised terms taking effect as of the date of its posting.